made from recycled ocean plastic         made from recycled ocean plastic         made from recycled ocean plastic         made from recycled ocean plastic         made from recycled ocean plastic         made from recycled ocean plastic         made from recycled ocean plastic         made from recycled ocean plastic         made from recycled ocean plastic         made from recycled ocean plastic         made from recycled ocean plastic         made from recycled ocean plastic         made from recycled ocean plastic         made from recycled ocean plastic         made from recycled ocean plastic         made from recycled ocean plastic         made from recycled ocean plastic         made from recycled ocean plastic        

details & care


WHO IS AAVA SWIM?

Inspiriert von der Schönheit und Kraft des Ozeans, bietet aava swim liebevoll kurierte Bade- und Strandbekleidung an, die einem das Gefühl gibt über das Wasser zu laufen und uns dabei nicht die Erde kostet - (im wahrsten Sinne des Wortes!).

Want to find out more about us? Say no more, read about why we do what we do and our sustainability efforts in ÜBER UNS.

HOW CAN I BE SURE MY SWIMSUIT IS SUSTAINABLE?

Sustainability is a word that is thrown around a lot these days. And although we’re so glad that it’s gaining momentum (hoorah!), we are conscious that sometimes it’s used with the wrong intentions, or without the proper checks put in place.

Our mission at aava swim is to create swimwear that is actually sustainable and ethical, from the fabrics that we use, to our recyclable packaging as well as the working conditions in our factories that far exceed standardized expectations. 

So that you can hold us to our word, we strive to be transparent about our products, packaging and production and continually check in on our suppliers as well. Our team has put together stringent guidelines and expectations for choosing supply partners, and we work very closely with those suppliers to continually check in that they work according to our values. Read more about our mission to look after our oceans, and people here in ÜBER UNS

WHAT EXACTLY IS MY SWIMSUIT MADE OUT OF?

Unsere Badeanzüge werden aus einem nachhaltigen Techno-Gewebe aus 78% recyceltem Polyamid Material mit 22% Elastan hergestellt, das die typische Dehnbarkeit des Badeanzuges unterstützt.

The recycling process sees old fishing nets, discarded plastic bottles, and even fabric scraps melted down into small chips before being turned into yarns. These yarns are then spun into material by our recycled fabric supplier located in Italy. You can find out more about our ongoing quest to be sustainable here: ÜBER UNS

HOW SHOULD I LOOK AFTER MY SWIMSUIT?

Die richtige Pflege deines Aava-Badeanzugs ist wichtig, aber glücklicherweise nicht schwierig. Finde in 3 einfachen Schritten heraus, wie du dich um deinen Badeanzug kümmerst:

1 - Rinse: Once you've had your swim, rinse your swimsuit in cool water, ideally for around 30 minutes. This will help to take off any oil, sunscreen, salt or sand that can potentially be damaging for the fabric over time. Also, don’t forget that chlorine from swimming pools can be pretty tough on swimsuits if not rinsed off. 

2 - Drain & Refill: Drain the water and refill with cool water again, adding a gentle liquid detergent or even a small amount of shampoo - a great tip for when you’re on holiday - you can thank us later!  

3 - Air dry: Spüle den Badeanzug noch einmal aus, um eventuelle Blasen zu entfernen, drücke den Stoff vorsichtig zusammen und lasse ihn dann an der Luft, auf Links gedreht, ohne direkte Sonneneinstrahlung trocknen.

HOW SHOULD I TRY ON MY SWIMSUIT AND ENSURE IT FITS WELL?

Nachdem du vor Freude über die Ankunft deines Pakets einen Freudensprung gemacht hast, wird es Zeit den Badeanzug anzuprobieren. Wir bitten dich beim Anprobieren Unterwäsche zu tragen und auch das Hygieneschild an Ort und Stelle zu lassen. Sobald du dich entschieden hast, den Badeanzug zu behalten, kannst du ihn natürlich nach Belieben verwenden!

You'll know that your swimsuit is the perfect match if it's tight-fitting but with room to breathe and move around comfortably, and please also bear in mind that there will be a slight stretch in the water.

orders & billing


WHICH PAYMENT METHODS DO YOU OFFER?

Wir bieten die folgenden Zahlungsmethoden an: Visa, Master Card, American Express, Maestro, Paypal, Paypay Credit, Apple Pay, Google Pay.

Please note: Other debit cards & payment upon delivery are not accepted.

HOW DO I APPLY MY DISCOUNT CODE OR GIFT CARD?

Du hast einen Rabatt-Code oder einen Geschenkgutschein sagst du? Dann ist heute dein Glückstag! Du kannst deinen Rabatt-Code neben deiner E-Mail-Adresse an der Kasse eingeben.

Bitte beachte:

. Only one discount code can be used per order.

. Out of date discount codes cannot be redeemed.

. Discount codes cannot be exchanged for cash.

I'M interested in buying swimsuits for a BIG group, would it be possible to receive a discount?

If you don't ask, you don't get - as they say. Whether you're shopping for team swimsuits, or you're wanting (more like really needing) matching suits for that bachelorette party you're organising - just send us an email at hi@aavaswim.com and we'll see what we can do!

CAN I CHANGE MY ORDER AFTER I'VE PLACED IT?

Oops! But don’t worry, we’ve all been there! Send us an email to hi@aavaswim.com and explain what’s gone wrong, and we’ll do our absolute best to make the alterations to your order. Help our Customer Experience sisters out and put 'ORDER CHANGE' in your email so they can locate your email request ASAP!

Please do note, as we try to fulfill our orders as speedy as possible, we’re unable to guarantee changes to orders once they’ve been placed. But - don’t panic - if we don't manage to catch your order as it heads out the door there’s always the possibility of making a return or an exchange when the order does arrive! And you never know - maybe it is written in the stars and you will end up loving your accidental order!

How do I cancel an order?

To cancel your order please send our team an email as soon as possible to hi@aavaswim.com. Putting ‘CANCELLATION REQUEST’ in the subject line helps us to find and resolve these requests as quickly as possible. As we try to ship our orders in a timely manner (1-2 business days), we cannot guarantee your cancellation will be possible. But, there’s always the possibility of a return, or maybe you’ll actually really love your new swimsuit and decide fate was in your favour!

I HAVE AN ISSUE WITH MY PRODUCT - WHAT CAN I DO?

First of all, we’re so sorry! ♥ As we take care to hand check each item throughout the production process, and before packaging them up for send out, this would be an extremely rare situation. If this does occur and your swimwear is faulty or incorrectly packaged then please do get in touch with us at hi@aavaswim.com explain the fault, share a picture and we will resolve the problem straight away.

Shipping


DO YOU SHIP INTERNATIONALLY?

We are happy to let you know YES we do ship internationally! We pass a small fraction of the shipping cost onto our customers which will be calculated at checkout. We're definitely doing our best to get you all your lovely summer swimsuits & accessories ASAP! Read more about shipping times and costs on our Versandseite.

WHERE'S MY TRACKING INFORMATION?

There's a few ways to check the status of your order:

1 - Bestätigungs E-Mail: As soon as your order has shipped, you’ll receive a shipping confirmation including a tracking link to your registered email, where you’ll be able to check on the status of your order as it makes its way to you! If you haven’t received your tracking information please be sure to double-check your junk mail for the automatic tracking email.

2 - Kundenkonto: Log onto the ‘my account’ section of the aava swim website and selecting ‘tracking.’ Once you've logged in you can trace and track your order as it makes its way to you!

3 - Schicke uns eine E-Mail: Of course, if you need any help tracking your order then don’t hesitate to contact our lovely Customer Experience team via our email hi@aavaswim.com.

HOW LONG WILL IT TAKE AND HOW MUCH WILL IT COST TO RECEIVE MY SWIMSUIT?

First of all, we're super happy to let you know we ship worldwide!

Wir erfüllen und bereiten alle Pakete innerhalb von 1-2 Werktagen versandfertig vor, und dann sind sie auf dem Weg zu dir, wo auch immer du dich auf der Welt befindest!

Our American friends will receive their swimsuits in 1-4 days depending where in the country you're living, and our internationally located sisters will get their goodies between 5-21 days depending on which corner of the globe you're residing.

We're definitely doing our best to get you all your lovely summer swimsuits & accessories ASAP! Read more about shipping times and costs on our Versandseite.

WILL I HAVE TO PAY DUTIES & TAXES ON MY INTERNATIONAL ORDER?

Bitte beachte, dass beim Versand von Paketen in internationale Länder außerhalb der Vereinigten Staaten Verzögerungen und/oder zusätzliche Steuern und Zölle anfallen können.

Steuern und Zölle werden pro Versandland berechnet, und obwohl wir alle Anstrengungen unternehmen, um eine schnelle und reibungslose Lieferung zu gewährleisten, übernehmen wir keine Verantwortung für Verzögerungen und/oder zusätzliche Gebühren, die über Zoll- und Zollstellen im Empfängerland erhoben werden können.

WHERE IS MY ORDER SHIPPING FROM?

We operate out of two warehouses and ship our swimsuits from the warehouse nearest to you to ensure smooth delivery, as well as minimise environmental impacts of sending swimsuits around the world. 

For the gals located in the USA, Canada, Mexico and Australia your swimsuits are shipping out from our warehouse in Houston, Texas, USA. 

For those of you in Europe, or elsewhere in the world we ship these items from Germany. 

Both of our warehouses operate each business days (excluding bank holidays and festivals in each location) and orders are packaged up and shipped out each business day. 

returns & exchanges


WHAT IS YOUR RETURN AND EXCHANGE POLICY?

Returns and exchanges can be made within 14 days from the date of delivery. All returned and exchanged suits must be in the original packaging in an unworn condition with all tags and hygiene liners intact. To make a return or an exchange please get in touch with our Customer Experience team at hi@aavaswim.com who will happily take you through the steps you need. Please note that unfortunately, we do not cover the shipping costs of the return or exchange. Here you can check out our Rückgabe und Umtauschbedingungen.

Bitte beachte:

.Returns or exchanges initiated after 14 business days from date of delivery will not be accepted.

. Hygiene stickers for all swimsuits MUST be in place for an item to be accepted as a return.

.All labels, hang tags, and packaging of the swimsuit must be returned in order to be refunded, or receive your exchange.

How do i make a return?

To initiate a return please contact our Customer Experience team via email at hi@aavaswim.com.

Du erhälst Zugang zu unserem Retouren-Portal, in welchem du dich anmelden und den/die Artikel auswählen kannst, die du zurücksenden möchtest.

You'll then be given the address of our warehouse where you will send the returned package, which is located in Houston, Texas. Please note that we do not cover the costs of return shipping for items that are to be returned for refund, or exchanged for another product or size.

Verpacke die zum Zurücksenden gedachten Artikel wieder in den ursprünglichen Poly-Mailer. Reiße dazu einfach den gebrauchten Klebestreifen ab und verschließen das Paket mit dem zweiten Klebestreifen.

Klebe die Versand- und Adressinformationen auf die Außenseite des Pakets.

It’s good to go baby! Gib das Packet bei dem Lieferanten deiner Wahl ab und sendet es zu uns zurück.

Deine Rückerstattung erfolgt, sobald unser Team der Meinung ist, dass alles in seinem ursprünglichen Zustand zurückgegeben wurde. Bitte beachte, dass es 1-3 Werktage dauern kann, bis unser Retourenlager alle zurückgesandten Artikel bearbeitet hat. Sobald eine Rückerstattung eingeleitet wurde, kann es bis zu 10 Werktage dauern, bis die zurückgegebenen Gelder auf deiner ursprünglichen Zahlungsmethode verfügbar sind, die du beim Checkout verwendet hast. Dies hängt von der Zahlungsmethode ab, die du beim Auschecken verwendet hast, sowie von den Bearbeitungszeiten deiner Bank.

Here you can check out our Rückgabe- & Umtausch-Richtlinien.

finde deine perfekte Größe


WHICH SIZE IS BEST FOR ME?

To work out which swimsuit is the perfect match for you take a further look at our size and measurements page.

German
German