Once your return has been received, please allow 4-5 business days processing time and up to 10 business days for the refund to be processed by your bank. Refunds can only be returned to the original method of payment. We’ll send you an email when our team has processed your refund so you know when you can expect it!
Returns and exchanges can be made within 14 business days from the date of delivery. All returned and exchanged items must be in an unworn condition with all tags and hygiene stickers present, and returned in their original packaging. We also ask that our returns be sent back in the original postal mailer (it has a double self-adhesive sealing strip for this very purpose) so as to decrease environmental waste and encourage reuse - this all helps!
Bitte beachtet, dass die Kosten für den Rückversand von uns nicht übernommen werden. Alle Rücksendekosten zu unserem Lager in Satteldorf, Deutschland oder Houston, Texas, gehen zu Lasten des Kunden.