Oui! Nous sommes heureux de vous faire savoir OUI, nous expédions à l'international. Nous transmettons une petite fraction de l'expédition à nos clients qui sera calculée à la caisse. Nous expédions à l'international via DHL ou USPS pour un service rapide et fiable.

Sachez que les colis peuvent être soumis à des retards et à des taxes et frais supplémentaires à l'entrée de divers pays internationaux. Nous faisons tout notre possible pour assurer une livraison rapide et sans heurts, mais nous ne sommes pas responsables des retards et des frais supplémentaires qui peuvent être appliqués par les bureaux de douane et de droits de douane du pays de destination.

There's a few ways to check the status of your order & to find your tracking information:

1 - Email de confirmation: As soon as your order has shipped, you’ll receive a shipping confirmation including a tracking link to your registered email, where you’ll be able to check on the status of your order as it makes its way to you! If you haven’t received your tracking information please be sure to double-check your junk mail for the automatic tracking email. 

2 - Compte client: Log onto the ‘my account’ section of the aava swim website and selecting ‘tracking.’ Once you've logged in you can trace and track your order as it makes its way to you! 

3 - Envoyez-nous un email: Of course, if you need any help tracking your order then don’t hesitate to contact our lovely Customer Experience team via our email hi@aavaswim.com.

We’ve all been there and checked out a little too quickly with the wrong shipping address, so the best thing to do is to send an email to us at hi@aavaswim.com and explain what’s gone wrong, and if the order hasn’t yet shipped we’ll do our best to change the address! 

This is completely normal! There can sometimes be a slight delay in scanned updates of your parcel as it makes its way to you through the postal system. If there’s been no update in a few days please send our lovely team an email hi@aavaswim.com and we’ll take a look for you to see if we can get some additional information from the couriers! 

Our warehouse is located in Satteldorf, Germany with orders packaged up and shipped out each business day. Please note; your order may be liable to customs or duty charges dependent on your shipping location’s policies. We’re also excited to announce that we offer shipping for all our american friends from Houston, Texas.